Quick Answer: A soft-story building has a first floor (or “story”) that is significantly weaker or more flexible than the floors above it — typically caused by large openings in the ground floor (tuck-under parking, storefronts, or large windows) that replace the solid walls that would otherwise resist lateral earthquake forces. In the 1989 Loma Prieta earthquake, soft-story apartment buildings across San Jose and the Bay Area collapsed or pancaked on their ground floors while the upper stories remained intact. San Jose has a mandatory soft-story retrofit ordinance requiring multi-unit residential buildings (2+ units) built under pre-1978 codes with a soft-story condition to be retrofitted by specified deadlines. For single-family homes, the “soft story” concern is usually a garage or crawlspace under a living area — a cripple wall retrofit ($3,000-$10,000) strengthens this condition.
Soft-Story and Earthquake Retrofit Guide for San Jose Homes
- What makes a ground floor “soft”: Any first-floor wall line that has a ratio of opening (doors, windows, garage openings) to total wall length exceeding approximately 50% on any wall face, combined with stories of wood-frame construction above. Open-front garage buildings and retail-to-apartments mixed-use are the classic examples
- Cripple wall retrofits (single-family homes): The most common residential earthquake retrofit in San Jose. The cripple wall is the short wood-framed wall between the foundation and the first floor in a raised-foundation home. Without blocking and sheathing, cripple walls can collapse sideways in an earthquake. The retrofits add plywood sheathing, anchor bolts, and mudsill connections at approximately $3,000-$10,000 for a typical single-family home
- IBSS (Instilled Bolt Shear Specimens) programs: FEMA’s Brace + Bolt program offers grant funding for cripple wall retrofits in qualifying homes. Apply at earthquakebraceandbolt.com for California homeowner grants up to $3,000 toward a qualifying retrofit
- San Jose mandatory screening: The City of San Jose has an inventory of pre-1978 multi-unit residential buildings that require engineering evaluation. Single-family homes are not subject to mandatory retrofit orders, but are encouraged to voluntarily retrofit
- Cost of multi-unit soft-story retrofit: A typical 8-unit tuck-under apartment building soft-story retrofit costs $80,000-$200,000 depending on the required scope. Engineers design steel moment frames, plywood shear walls, or a combination to add lateral resistance to the ground floor
Quartz Construction performs residential earthquake retrofits including cripple wall strengthening, anchor bolt installation, and foundation connections throughout San Jose. Learn about foundation and seismic retrofit services. CSLB #1003436 | Call (650) 749-7436.
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Posted on Google Perry FinchTrustindex verifies that the original source of the review is Google. We’re so happy with the work Hila and her team did on our home addition. The new space flows beautifully with the existing structure, and the quality is clear in every finish. Finished on schedule and stress-free.Posted on Google Joy RutherTrustindex verifies that the original source of the review is Google. Working with Ohad on our full home remodel was an incredible experience. He helped us through every decision and made sure everything turned out exactly how we envisioned. The team was easy to communicate with and super detail-focused. We still can’t believe how beautiful our home looks!Posted on Google Ajay MukhopadhyayTrustindex verifies that the original source of the review is Google. We recently worked with Quartz Construction (Owner: Ohad) for a construction project to remodel our Bathroom and we couldn’t be more pleased with the results. From start to finish, their team demonstrated professionalism, and exceptional craftsmanship. They maintained clear communication throughout the project, kept us informed of progress and any potential changes, and delivered everything on time and within budget. Their quality of work is outstanding — every detail was handled with care and precision. What stood out most was their commitment to customer satisfaction. They were responsive to our questions, respectful of our space, and ensured that the final outcome matched our vision perfectly. If you're looking for a reliable, skilled, and trustworthy construction contractor, I wholeheartedly recommend Quartz Construction ( Ohad and his team) .They exceeded our expectations in every way. AjayPosted on Google debbie curleyTrustindex verifies that the original source of the review is Google. I had a fantastic experience working with Quartz Construction And Remodeling. Ohad Maloul the owner was professional communicative and a pleasure to work with from start to finish. His team repaired and painted my backyard pergola and the quality of their work was truly excellent. They were always on time, friendly and responsive to any questions I had throughout the process. I appreciated the clear communication and attention to detail. I’m excited to work with Ohad and his team on future projects and highly recommend them to anyone looking for reliable, high-quality construction or remodeling services.Posted on Google Harry LewisTrustindex verifies that the original source of the review is Google. Hila managed our balcony addition project with care and precision. The design complements our home perfectly, and the build quality is outstanding. She communicated every step and made the whole process easy. We’re thrilled with the result!Posted on Google Qi LeiTrustindex verifies that the original source of the review is Google. I had the chance to work with Ohad and his construction team on a recent home project, and I was really impressed. Ohad is professional, easy to communicate with, and genuinely cares about the quality of the work. The crew showed up on time, kept the work area clean, and finished the job on schedule. It’s hard to find contractors who are reliable and transparent these days, but Ohad delivered on everything he promised. Would definitely recommend if you’re looking for someone who takes pride in their work and keeps things straightforward.Posted on Google Boris TyronTrustindex verifies that the original source of the review is Google. We’re so happy with the work Quartz Construction did on our backyard. Ohad’s team designed and built a gorgeous deck and patio that turned the area into a dream space. The quality and detail are fantastic. Highly recommend!Posted on Google Gloria CollinTrustindex verifies that the original source of the review is Google. Quartz Construction built the most beautiful pergola in our backyard, thanks to Ohad. He was easy to work with, listened to our needs, and delivered a structure that’s both stylish and durable. We now have a shaded space where we can relax and entertain guests.Posted on Google Dustin WalshTrustindex verifies that the original source of the review is Google. They built a beautiful, durable pergola that fits our outdoor space perfectly. Hila paid close attention to both style and quality. We now have the perfect spot for lounging, gatherings, and enjoying every season.Posted on Google Paul WilinsTrustindex verifies that the original source of the review is Google. We feel incredibly lucky to have worked with Hila. She made the ADU process simple and stress-free, handling everything with care and professionalism. The final space is perfect—efficient, elegant, and exactly what we hoped for. Big thanks to her and the whole crew!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Address: 1777 Hamilton Ave #1080, San Jose, CA 95125
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